kapynDev Tools

How avatarin built a 24/7 retail agent with GPT-Realtime

avatarin uses OpenAI's GPT-Realtime to deploy a 24/7 multilingual retail customer support agent. The voice-powered system served 30,000 shoppers within two weeks of launch, achieving a 92% positive satisfaction rating. This deployment showcases the production readiness of real-time multimodal audio models for high-volume customer service applications.

OpenAI Blog·Jul 30, 2026

Opening Kapyn…