kapynBig Tech

Exploring AI's transformative impact on productivity and job evolution within BPS/BPM sectors

Wipro’s BPS division adopts AI to automate routine tasks and create new skill demands. AI tools replace manual processes, pushing entry-level roles toward complex interactions and project-based work. The shift opens revenue in drones and pharmaceuticals, expanding Wipro’s vertical reach. Developers should note the growing need for AI‑centric talent in process services.

ET CIO·Oct 1, 2026

Opening Kapyn…