kapynPolicy & Regulation

How India’s banks and insurers are using AI to rewire risk, revenue, and customer relationships

India's BFSI sector is rapidly adopting AI, projecting a market value surge from $902 million to $4.38 billion by 2031. This significant growth, driven by a nearly 30% CAGR, highlights a major strategic shift in how financial institutions manage risk, boost revenue, and enhance customer engagement. The widespread integration of AI is fundamentally reshaping the landscape of India's banking and insurance industries.

ET CIO·Jun 22, 2026

Opening Kapyn…